You need to upgrade your Flash Player
You need to upgrade your Flash Player
You need to upgrade your Flash Player
Here are Instructions for uninstalling and reinstalling the Flash Player:
1. First download the uninstaller to your desktop from here http://www.adobe.com/go/tn_14157
2. Before running this uninstaller be sure to read the instruction and close all running programs.
3. Open the following folder C:\WINDOWS\system32\Macromed\Flash
4. Run the uninstaller.
5. What files are left in this folder? C:\WINDOWS\system32\Macromed\Flash
6. If there are files left, delete the Flash folder.
7. Install the Flash Player from here: http://www.adobe.com/go/getflashplayer
8. Test the Flash Player here: http://www.adobe.com/products/flash/about/
If you are unsuccessful in getting the Flash Player to work, we have compiled some tech-notes taken directly from the Adobe site that may be helpful.
How to uninstall the Adobe Flash Player plug-in and ActiveX control:
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157&sliceId=2
How to remove the Macromedia Flash Player ActiveX control:
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_12727&sliceId=2
Troubleshoot Adobe Flash Player installation for Windows:
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_19166&sliceId=2
Flash Player audio failure on Windows:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402691&sliceId=2
Flash Player 9 installation fails on Macintosh:
http://kb.adobe.com/selfservice/viewContent.do?externalId=4aa64290&sliceId=1
Registry permissions required for Flash Player install or update:
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_19148&sliceId=1
Troubleshooting system registry issues that prevent Flash Player installation:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb400116&sliceId=1
Download SubInACL from Microsoft to fix permission issues that prevent the Flash Player installation:
http://kb.adobe.com/selfservice/viewContent.do?externalId=fb1634cb&sliceId=2
Safe versions security restrictions when installing Flash Player:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402435&sliceId=2
I am still having trouble installing Flash Player. Where can I get support? :
http://www.adobe.com/support/flashplayer/
Where to get Flash player for a different platform:
http://www.adobe.com/shockwave/download/alternates/
Version test for Adobe Flash Player:
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=2
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