For site and game problems, please check the FAQ page first to see if your question has already been asked and answered before. A lot of common issues are already covered there.

Special Note for AOL customers: We cannot email you your account information if you have set your email to refuse email from us nor can we answer your email when you write asking why you haven't received your account information.

Otherwise, you can send email directly at the following address:
support@tothegames.com

If you are reporting a problem, please indicate in your email the following:
a) your player name (if you are already a registered site member)
b) area you are having problems with (eg Site, Bingo, WordHunt, Reversi)
c) web browser version you are using (eg Internet Explorer 5.5, Netscape Navigator 4.77)
d) your operating system/platform (eg Windows 98, Windows ME, iMac OS 9)
e) detailed description of the problem you are experiencing (if you got a specific error, please cut and paste it to your email message)
f) if you can replicate the said problem at the same spots/events, then please list the steps involved so we can check the error from our end